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Josh : The above picture that Don has included is what I was talking about the other day when adding a new picasa account. It is not very intuitive at all...but you mentioned this being on their end (picasa) and not a report that we generate. Is this the case? Don : You do not have to add a new picasa...
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For the video, you will need to host the video on another site like youtube or google video (so that you can get the embed code). Then just paste the embed code into the SOURCE of the message box. While Picasa does accept videos, we have not worked that in to our system yet. So it will work for you to...